Why Reveal Your Secrets in White Papers?
Should I keep my secrets to myself and my paying clients? Or should I use them as a marketing weapon?
These are very important questions that emerged while I was speaking at MarketingSherpa’s B2B Demand Summit.
Here’s the back-story.
MarketingSherpa was kind enough to ask me to host a lunch table on white papers (surprise!).
One of the folks at the table mentioned the dilemma he faces. His white papers are all very “high level” thought leadership pieces and really contain no juicy information that readers are really interested in.
He explained, his team’s concern was that the competition would read what is in the white paper. Turns out his company is the 800 pound gorilla in its world.
What I said to him is very important.
I explained that all of his companies “confidential” PowerPoint presentations are already sitting on a desk at the competitor.
I repeated the above statement in front of a few hundred people a few hours later. They all laughed.
The fact is that your competition knows more than you realize.
So what’s stopping you from using the great knowledge you have locked inside the company and getting that out to prospects in white papers.
I relayed that my editor thought I was nuts when I wrote a paper called How to Write a White Paper: A White Paper on White Papers because I gave away some of my best trade secrets.
This much is true: Had I not written that paper, I would not have Microsoft, FedEx, Monster and many other companies as clients.
My question to you: Why are you holding back your secrets?














Comments
Very interesting MIchael. Increasingly I think we encourage relationships and engagement by the amount we are willing to share. However for me the more tricky concern is getting the balance right in the "fair value exchange" - ie how much content are you willing to share anonymously and at what point you say that you'll only provide additional content in exchange for some contact information. Would be interested in your views on this.
Posted by: Pete Jakob | November 30, 2007 07:28 AM
Pete;
I am fully with you. Lock your best content behind a registration form.
See this article I wrote:
http://www.copyblogger.com/improve-your-image-by-not-delivering/
Posted by: Michael A. Stelzner | December 6, 2007 06:56 AM